An end-to-end Trust & Safety platform allowing you to both set up a complete moderation workflow as well as to complement your existing solutions. Samurai’s Proactive Moderation identifies toxic content within your community and acts autonomously before the damage is done either by blocking messages, muting a user, or taking other preferred moderation actions with a simple off-the-shelf implementation. It can also send a nudge to users’ attacking others aimed at fostering prosocial behavior.
Proactive Moderation is simple and quick both in implementation and everyday use. You can choose predefined presets and configure a product that will work to the highest standards or customize it according to the needs of your unique online community. Both ways provide you with the false positives rate even a 10x lower than the state of art.
- increases engagement of your online community
- ensures members of your community respect its guidelines
- boosts in-app purchases, customer retention and reduces user churn
- lowers the costs of your content moderation team