Leading Proactive
Trust & Safety AI

Preventing harm
before the damage is done
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Proactive AI
Content Moderation

We act before the damage is done

By detecting and reducing online abuse you can ensure users’
safety and positive experience on your platform, which in turn lowers churn while increasing retention and compliance with regulations. Samurai utilizes a proactive approach to user protection and harm prevention, rather than acting reactively after the damage has already been done.

Samurai uses large language models and symbolic reasoning to detect cyberviolence in real-time, achieving even a 10x lower false positive rate than the competition. You can fully automate your moderation or use our AI to complement your current moderation stack, enabling you to stay on top of the constantly evolving landscape of online abuse and regulations.

Proactive Moderation
Samurai’s Proactive Moderation identifies toxic content within your community and acts autonomously before the damage is done…
Toxicity Radar for Brands
Toxicity Radar offers a scoring system for advertising channels based on the content of creators and user comments and interactions.
Username Moderation
According to our research, users with toxic usernames are more likely to exhibit violent behavior and are around 2.2x more likely to have their account suspended by moderators.

Samurai Proactive AI Solutions

Discover our products and join us
in building a safer online world today

Filter or keyword-based methods are inefficient & inaccurate. Samurai AI consisting of LLM and symbolic reasoning can
discern subtle nuances of communication from context to intent.

We provide end-to-end autonomous moderation tools and
various levels of automation while freeing up the moderators
to focus on growth and community engagement.

The benefits of Samurai’s proactive

We prevent:

  • User churn
  • Self harm & suicidal behaviors
  • Abuse of users & sexual harassment

We ensure:

  • The safety of users
  • Protection of Brand reputation
  • Compliance with government regulations

We boost: 

  • In-app/in-game revenue
  • User engagement and retention
  • Positive user experience

We are industry experts
speaking your language

Every community has different needs, which is why we developed
models of detection such as profanity, sexual remarks and harassment, personal attacks, threats, cyberbullying, or suicidal ideation and we are able to create custom ones tailored to your community requirements.

As a leader in proactive moderation we have developed a product that addresses the demands identified by the market rather than providing a universal solution for everyone.


Gaming & Esports

Online Communities
& Social Media


CX Platforms


Case Studies

We support various businesses in their efforts to moderate online speech. Read our recent case studies and find out how we help our clients all over the world.

Keeping schools and online learning safe by monitoring spaces and 1:1 chats to detect hostile or inappropriate conversations.

The purpose of Samurai is to detect and prevent violence, making it an essential asset for educational institutions that use platforms such as Webex for remote learning and communication.

Moreover, it has a positive impact on the schools’ reputation. By showcasing a reduced incidence of aggressive behavior, institutions can attract parents; preference and potentially  enhance students’ performance in international educational rankings.

Keeping a top gaming community safe from toxicity and cyberbullying by identifying 30% more cases of community guidelines violations

● Over 130 violations of Community Guidelines were detected by Samurai Guardian each day

● 30% more Community Guideline violations were detected by Samurai Guardian and would be automatically removed when compared to human moderators.

● Less than 3% of Community Guideline violations were removed by moderators without being detected by Samurai Guardian.

Samurai’s Username Moderation detected over 12000 toxic usernames since the launch of a new game title during the game’s first months on the market

Samurai’s Username Moderation detected over 12000 toxic usernames since the launch of a new game title during the game’s first months on the market

Over 3 months we processed over 340,000 usernames coming from Freedom Games. Some of them contained two or more identical usernames. After removing them, circa 270,000 unique usernames remained, out of which circa 12,000 were detected as toxic. It means that 4.27% of all username attempts were blocked because of violating the community standards.

Our data-based analysis shows that we successfully detected 88.8% of all toxic usernames (recall) with a precision of 99.22%.

What our customers and partners say

See why our clients and partners value
cooperation with us

Overcoming hate speech is one of the greatest challenges in the modern world. However, the knowledge of psychologists and sociologists is not sufficient to effectively confront it. We often feel helpless when we see the flood of online hate. The actions of Samurai Labs restore hope that we can do something. When we combine scientists’ knowledge of how to change human behavior with sophisticated AI, we can not only interpret reality – but also change it. Change the behavior of specific haters who destroy our public life.

Michal Bilewicz

Professor, University of Wroclaw

Samurai’s models allowed us to keep a better eye on our channels and more effectively moderate given our limited resources. Samurai’s detection is precise and reliable allowing us to be more confident in our moderation

Omar Wazzan

Founder, GTA Online

Samurai Labs’ innovative approach has proved to be very accurate
in detecting cyberbullying and internet aggression. The technology that they are developing will form an important part of our Online Dashboard.

Matthew Williams

Director, HateLab

Samurai Labs developed an AI driven platform for us that gives the basis of the final exercise our trainees need to finish to receive their certificates. This platform links our trainees completely anonymously to real life instances of cyber hate where they can directly practice what they have just learnt in a safe and practical manner.

Tamas Berecz

General Manager, INACH

We partnered with Samurai Labs
to detect potentially offensive content, which is automatically removed from communities without exposing moderators to this stressful material, ultimately creating healthier and more positive communities.

Dave Evans

Product Manager

About Samurai Labs

We’re leading the wave of proactive moderation

We are committed to shaping a digital landscape where safety and positive engagement thrive and go side by side with achieving business goals such as boosting our clients’ retention, revenue and reducing their customer and employee churn.

We are a seasoned research lab offering Neuro-Symbolic AI technologies committed to shielding communities, enterprises, and children from harmful conduct online with over 20 years of experience in developing Samurai’s proprietary technology. So far, our team has developed tools for European law enforcement agencies to fight pedophilia, hate speech, and child trafficking online.

Samurai’s Unique Approach:
LLMs + Symbolic Reasoning

In contrast to bare deep learning or bare symbolic systems, we harness a neuro-symbolic approach to AI, which takes the best from both worlds. Combining large language models (LLMs) and symbolic reasoning imbued with the knowledge of domain experts allows us to achieve exceptional precision enabling proactive moderation, and allows you to follow and understand the specific reasoning behind each decision it makes. 

When cyberviolence is detected, it can act immediately, step in on its own, or even alert moderators before any harm is done. This approach makes a huge difference compared to the old keyword detection methods and it’s much faster and more accurate than manual moderation.

The technology created by Samurai Labs is protected by 6 patents granted by the United States Patent Office.

Samurai saves lives by running
the non-profit One Life Project

The goal of the One Life Project is to prevent suicidal behaviors through a network of support for people in crisis, whom we are
reaching using neuro-symbolic algorithms, analyzing millions of online conversations, and utilizing the experience of suicidologists and psychologists. So far, we provided help to almost 20 000 users in crisis on Reddit, reaching out to them with supportive intervention.

Media about Us

Keep up with the latest
news from our Lab

We share knowledge at the intersection of artificial intelligence, psychology and business. Here you will find research articles prepared by our employees and partners, as well as content describing trends, challenges and benefits relevant to our community.



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