Proactive Moderation

Adam Kowalski
13 November 2023
reading time: 1 minute

An end-to-end Trust & Safety platform allowing you to both set up a complete moderation workflow as well as to complement your existing solutions. Samurai’s Proactive Moderation identifies toxic content within your community and acts autonomously before the damage is done either by blocking messages, muting a user, or taking other preferred moderation actions with a simple off-the-shelf implementation. It can also send a nudge to users’ attacking others aimed at fostering prosocial behavior.

Proactive Moderation is simple and quick both in implementation and everyday use. You can choose predefined presets and configure a product that will work to the highest standards or customize it according to the needs of your unique online community. Both ways provide you with the false positives rate even a 10x lower than the state of art.

  • increases engagement of your online community
  • ensures members of your community respect its guidelines
  • boosts in-app purchases, customer retention and reduces user churn
  • lowers the costs of your content moderation team
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Case Studies

We support various businesses in their efforts to moderate online speech. Read our recent case studies and find out how we help our clients all over the world.

Developing AI system that meets the goals of the National Strategy for Preventing Veteran Suicide

Suicide rates have been historically high among Veterans, with the estimated risk being 57% higher than that of the general population. In order to investigate the suicidal tendencies among this group, we collected over 41,000 posts from VA Disability Claims Community Forums –

Keeping schools and online learning safe by monitoring spaces and 1:1 chats to detect hostile or inappropriate conversations.

The purpose of Samurai is to detect and prevent violence, making it an essential asset for educational institutions that use platforms such as Webex for remote learning and communication.

Moreover, it has a positive impact on the schools’ reputation. By showcasing a reduced incidence of aggressive behavior, institutions can attract parents; preference and potentially  enhance students’ performance in international educational rankings.

Keeping a top gaming community safe from toxicity and cyberbullying by identifying 30% more cases of community guidelines violations

● Over 130 violations of Community Guidelines were detected by Samurai Guardian each day

● 30% more Community Guideline violations were detected by Samurai Guardian and would be automatically removed when compared to human moderators.

● Less than 3% of Community Guideline violations were removed by moderators without being detected by Samurai Guardian.

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